Adriti Gulati
Principal Inbound Professor @ HubSpot
Adriti is a Principal Professor at HubSpot Academy, currently residing in California. Her mission is to educate and inspire to transform the way businesses think about the customer experience. When not working, you can find Adriti trying to train her dog, playing pickleball, or hiking through Southern California.
Speaker Sessions
- Reservation Required
Thu •Sep 4 •3:30pm - 4:30pm PT •
ENCORE: Lab: Building a Proactive Customer Support Strategy
Transform your support strategy from constantly putting out fires to preventing them entirely. In this hands-on Service Hub lab, you'll explore how AI-powered tools can automate routine tasks, discover proven methods for building effective self-service resources, and learn smart approaches to measuring customer satisfaction. *This session is for folks with a Service Hub Professional or Enterprise account.
Advanced
- Reservation Required
Fri •Sep 5 •12:45pm - 2:15am PT •
ENCORE: What's New for Service With HubSpot
Support teams today need to move fast, stay connected, and do more with less. This session—hosted by HubSpot Academy Professors and featuring live demos from our product team—gives you a look at what’s new across the platform to help you scale smarter and retain more customers. You’ll walk away knowing how to apply the newest tools to improve response times, personalize support, and prove your team’s impact.
Open to All Levels
- Reservation Required
Wed •Sep 3 •4:30pm - 5:30pm PT •
Lab: Building a Proactive Customer Support Strategy
Transform your support strategy from constantly putting out fires to preventing them entirely. In this hands-on Service Hub lab, you'll explore how AI-powered tools can automate routine tasks, discover proven methods for building effective self-service resources, and learn smart approaches to measuring customer satisfaction. *This session is for folks with a Service Hub Professional or Enterprise account.
Advanced
- Reservation Required
Fri •Sep 5 •9:45am - 11:15am PT •
What's New for Service With HubSpot
Support teams today need to move fast, stay connected, and do more with less. This session—hosted by HubSpot Academy Professors and featuring live demos from our product team—gives you a look at what’s new across the platform to help you scale smarter and retain more customers. You’ll walk away knowing how to apply the newest tools to improve response times, personalize support, and prove your team’s impact.
Open to All Levels