Fri •Sep 5 •9:45am - 11:15am PT (1 hour 30 minutes)•Deep Dive 5
What's New for Service With HubSpot
Support teams today need to move fast, stay connected, and do more with less. This session—hosted by HubSpot Academy Professors and featuring live demos from our product team—gives you a look at what’s new across the platform to help you scale smarter and retain more customers. You’ll walk away knowing how to apply the newest tools to improve response times, personalize support, and prove your team’s impact.
Open to All Levels
Session Speakers
Adriti Gulati
Principal Inbound Professor @ HubSpot
Adriti is a Principal Professor at HubSpot Academy, currently residing in California. Her mission is to educate and inspire to transform the way businesses think about the customer experience. When not working, you can find Adriti trying to train her dog, playing pickleball, or hiking through Southern California.
Troy Fiawoo
Inbound Professor @ HubSpot
Troy is an Inbound Professor with HubSpot Academy, located in Southern California. He joined HubSpot's Customer Support team in Feb 2021 and quickly fell in love with the product and people. This led him to diving deep into his role and the product, aiding him in becoming a Customer Trainer, Senior Onboarding Special...
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