Jeff Kushmerek

CEO and Founder @ Infinite Renewals

Jeff Kushmerek is the Founder and CEO of Infinite Renewals, a consulting firm dedicated to helping B2B SaaS companies achieve sustainable growth through optimized post-sale operations. With over 20 years of experience, Jeff specializes in transforming customer success strategies, reducing churn, and scaling businesses by leveraging data-driven insights and streamlined processes. His expertise ensures companies not only retain customers but also turn every interaction into a growth opportunity.

Speaker Sessions

Reservation Required
Thu •Sep 4 •1:15pm - 2:00pm PT •
How We Decreased Customer Churn by 28%
Customer churn is one of the biggest challenges for growing businesses. Join Jeff Kushmerek and Jay Nathan, industry leaders in Customer Success, as they share actionable insights on leveraging the HubSpot Customer Success Workspace to drive retention and reduce churn rates. This session will explore proven strategies, data-driven processes, and real-world examples that Customer Success Managers, CROs, and CCOs can use immediately. You'll learn how to create workflows, proactively identify risk, and drive meaningful customer engagement—all within HubSpot's comprehensive Customer Success tools
- Jeff Kushmerek
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Jeff Kushmerek

Speaker Sessions

How We Decreased Customer Churn by 28%