Inbound
January 28, 2026Beyond Acquisition: How to Turn New Users Into Engaged, Lifelong Customers
Most marketers know that retention matters but few treat it like the growth engine it really is. At INBOUND 2025, Enrique Hoyos showed how his team at Pexels achieved a 3x increase in user retention in just two months by prioritizing what happens after sign-up.
See how small changes to onboarding and activation led to massive retention gains and get some tips on how to apply the same thinking to your customer journey today.
