Reservations Full
Thu •Sep 4 •11:45am - 12:30pm PT (45 minutes)•Education Session 5•Rm 302 (Level 3)
Personalization at Scale: Seamless Cross-Channel Journeys
Today’s customers expect seamless, hyper-personalized experiences across every channel—from email to web, social, and chat. Organizations that successfully integrate AI and automation into content personalization drive higher engagement, stronger brand loyalty, and increased conversions. This session explores how businesses can create and scale data-driven, cross-channel content experiences that align with audience behaviors, preferences, and intent.
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