Director, CX Operations and Enablement
Naomi Aiken is the director of customer operations and enablement at ChurnZero, which is a real-time Customer Success platform. She joined ChurnZero in 2018 after more than a decade in SaaS software in the higher education space. Naomi's background spans implementation, account management, professional services, and of course, customer success. Outside of work, Naomi enjoys completing crossword puzzles, reading biographies and memoirs, and seeking out the best bakeries in her area.
Supercharge Your Service Teams With HubSpot Service Hub and Integration Partners
Connecting your tech stack is core to creating successful customer service experiences. This session will highlight five common pain points customer service teams experience, and showcase five HubSpot Integration Partners whose solutions are helping to solve those challenges. We'll hear from App Partners in the Project Management, Calling, Field Service Management, Customer Success, and Customer Portal spaces to understand how their solutions are helping Service Hub customers amplify the power of HubSpot's platform to put your customers first.