September 5-8, 2023

third eye

Boston, MA

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Dilo Wijesuriya Dilo Wijesuriya Graphics Graphics Graphics Graphics

Dilo Wijesuriya

ARC Document Solutions
President, COO

Dilo Wijesuriya is the President and COO of ARC Document Solutions, a publicly traded company in NYSE. ARC offers Digital Printing, Document Scanning and Managed Print services to all business verticals. With 140 service centers and 1,600 employees in North America and UK, ARC is an industry leader in helping businesses with creative visual graphics and helps move businesses to a digital platform. Dilo has been with ARC for over 30 years and leads the company's Sales and Marketing and the Operations groups. In the past several years, Dilo has been instrumental in helping the organization to expand their services , customer verticals and building programs to delight their customers.


Build Your CRM
Deep Dive 5 (253)

Changing CRMs - Have No Fear!

Considering changing from one CRM to another is a daunting task. Losing the fear is often the biggest hurdle. There are so many questions to address: What platform is right for us? How do I minimize distraction to my sales team, and get the user adoption needed? Can I migrate data and workflows? Will marketing be integrated? Will revenues take a hit during transition? How long will the “build” take to rollout? ARC did just that; transitioned a global team from 10+ years in Salesforce to HubSpot.

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