When we started our agencies, we thought about doing great work, generating profits, and freedom. But we underestimated what it takes to be a leader of a growing marketing agency. And once we hit that “ceiling,” it was hard to break through. We realized that what we did to get our agency here, is not longer what we need to get our agency there. Hear Bob's experience and advice on how to hire and evaluate talent, make people changes, overcome internal crisis, live your purpose and values in everything you do, make your people want to stay with you, and break through that ceiling!
Bob Ruffolo is a the founder and CEO of IMPACT, a Connecticut-based inbound marketing agency & Top-Tier HubSpot Diamond Partner. IMPACT works with small to mid-sized businesses helping them 3x their brand awareness, lead generation, customer acquisition, and customer loyalty through education, strategies, and implementation of growth-driven business development programs. Bob's also the host of IMPACT's Website Throwdown.