Digital and social technologies have revolutionized relationships – and leadership is not immune. Despite the pressure to engage, leaders remain on the sidelines, frozen by fear and the unknown. Charlene Li, New York Times bestselling author of Open Leadershipand Groundswell, looks at how leaders can use technology to listen, share, and engage with employees and customers, at scale. She also discusses common objections and concerns of leaders – and how to address them.
Charlene Li is a Principal Analyst at Altimeter, a Prophet company, and the author of five books, including the New York Times bestseller, Open Leadership and the co-author of the critically acclaimed book, Groundswell. She recently published her latest book, The Engaged Leader. She is a sought after speaker and advisor to many Fortune 500 companies. She is a graduate of Harvard College and Harvard Business School and lives in San Francisco with her husband and two teenagers.